KNOWLEDGE CENTRE

Important information for dog owners

At Dogs Country Club we want to share with you important information about your dog's stay with us, how we operate our resort, and also general health issues that your dog may experience during their life.

We encourage you to download, share or collect these documents from our reception team when you next visit with us. We also encourage you to share this knowledge centre with your friends who are also pet parents.
CARING FOR YOUR DOG
CANINE COUGH
Canine Cough (previously known as Kennel Cough) is the most misunderstood issue in dog health.  Even if your dog is vaccinated they can still contract Canine Cough anywhere there is another dog.  But don’t be concerned.  Read our brochure on what it is, how it moves through your dog’s system and how to support your dog through it.  This is a must read for ALL dog owners.
HOT SPOTS
Nasty and annoying, hot spots can pop up without any warning and can develop very quickly into a painful skin condition for your dog.  Our flier helps you to understand what they are, how they come to be, the most likely places they will occur and what to do if you ever find your dog has a hot spot – small or large.  This is a must read for anyone whose dog loves to play in the water and has hair.
BLOAT
Gastric Dilatation Volvulus (GDV) or more commonly known as Bloat is an insidious condition that can occur in dogs quickly and be deadly.  Large chested and giant breed dogs are most at risk and while Vets don’t know the cause of Bloat understanding the warning signs and the measures to try to avoid this are critical for those with at risk breeds.  Please read this and share with everyone you know that have a large / giant breed or large chested dog – it could help save a life one day.
WEIGHT LOSS / GAIN
Weight loss / gain can be tricky to understand in dogs but this brochure has been designed to help you understand the causes and the actions that can be taken to help minimise these issues.  It also provides a visual guide so you can tell if your dog is over, under or just right with their weight.
REHOMING
The hardest thing to do but sometimes the most necessary.  If you have to rehome your dog or help a family member or friend do so we have put together this flier with some important tips on how to help find your dog their furrever home.
REHABILITATION CARE
Post-operative care is one of the many services we offer. If you dog has had surgery and no longer needs to be at the Vet but you are uncertain of how to care for them then please read our brochure on how we can assist you with your dog’s recovery at We Love Dogs, where we have specifically designed facilities to help.
INFORMATION ABOUT YOUR STAY
CONDITIONS OF BOARDING
As a professional pet resort our requirements under the Domestic Animals Act and the Victorian Code of Practice for Boarding are outlined in our Conditions of Boarding.  It may feel like you are leaving your first born child with us (for some of you you are) but this is an essential document.  Should you have any questions then please ask us, we would be more than happy to discuss it with you.
CALENDAR
Our current calendar shows clearly our office hours, arrival and departure times, peak and off peak times and also the days our office is closed.  If you have any questions then please don’t hesitate to ask.
DOGS COUNTRY CLUB BROCHURE
All the vital information you need to know about Dogs Country Club & Kennel Resort.  You can also pick one of these up at your local Vet Clinic.
DUE TO CURRENT STAFF SHORTAGES OUR
DAY CARE PROGRAM HAS BEEN PAUSED
We love having our doggy day care guests come to play and so this has been a tough decision but one we have made with the welfare of our guests and team in mind.  Like many businesses over the last two years we have seen the number in our team reduce in line with the environment and demand for our service.  Boarding is now increasing, which is great because it means our customers are able to go on the holidays they planned two plus years ago.
At this time our team are focused on supporting our guests who need over night boarding - you will agree that this is essential for the welfare of the dogs.  So Day Care is on pause - we are busy working to add new team members and get them trained up.  Once we are happy that we can offer you the highest quality of Doggy Day Care our service will resume. 
Check our social media for more regular updates.  We thank you for your patience and understanding at this somewhat unprecedented time for our business and our team.
"Dogs have a way of finding the people who need them."
​​– Thom Jones