Tour Our Facilities
We love it when people come to visit us. There is nothing we like better than helping dog owners to find the right care provider and facility for their precious pooch.
We always recommend that no matter which care provider you choose for your canine family if at all possible take a site tour first. Nothing can match the opportunity for you to see with your own eyes the facilities your dog will holiday in. An onsite tour also gives you the opportunity to see how the current guests are, smell the environment (a clean kennel will omit no offensive odours) and get to know the carers first hand. This also gives you the opportunity to see how they can cater to your dogs individual needs.
Any professional boarding establishment will have times at which you can tour their facilities. Times maybe limited due to council regulations on noise or staff availability but be wary of any kennel that provides NO opportunity for you to view their facilities.
AS OF NOVEMBER 2020:
To ensure our COVID safe environment, tours are currently being conducted by appointment only. Please contact us on 5971-1127 to book a suitable time. Please be aware that COVID safe rules are in place at the Resort to keep everyone safe.
We always recommend that no matter which care provider you choose for your dog, if at all possible, take a site tour first. Nothing can match the opportunity for you to see with your own eyes the facilities your dog will be cared for in. Unfortunately when you are dropping your dog off for their holiday if you don't like what you see you really don't have a lot of choice - researching beforehand will give you peace of mind in the decision you have made.
An onsite tour at Dogs Country Club & Kennel Resort does take over 25 minutes, during which time you will see all the areas we use to care for our guests (not just the ones suited to your dog). Your personal tour guide will be one our experienced Doggy Doaters who will answer any and all of your questions. We are very proud of the unique facilities we have created and can't wait to show them to you. We also want to hear more about your special pooch and speak with you about how we can care for their individual needs.
As our tour takes 25 minutes we do have times allocated for tours. This is to ensure our current guests are not impacted and we have the staff available to take you on a tour.
During our OFF PEAK PERIODS we take tours EVERY HALF HOUR:
*BY APPOINTMENT ONLY CURRENTLY TO ENSURE COVID SAFE RULES ARE KEPT IN PLACE AT ALL TIMES!*
any days during our PEAK PERIOD.
For the Peak period dates check our calendar here!
Weekdays do not require an appointment however our Saturday tours do and all tours commence every half hour. We want to make sure that if you take time to visit us that we have the staff available to show you around which is why we ask you make an appointment on a Saturday. It can be quite a popular day so we recommend you call in advance so we can do our very best to help you.
We are unable to offer tours during our Peak Periods as all our Doggy Doaters are caring for our guests. We do however have a great video tour that will give you a better idea of what we offer – scroll backup this page to see the video.
We look forward to seeing you soon.